About using callback
Since yesterday afternoon, our server has not received a callback from samregi when the merchant operates the hand-held terminal to occupy the table, cancel the use of the table, check-out and other operations.
What is the reason for this?, Then how can I cooperate with you in troubleshooting this problem?, And how to avoid similar problems in the future?
In addition: up to now, the test environment still has this problem.
答え
@vito
We apologize for the inconvenience.There was System trouble on 12/4.
The problem has now been resolved.
Please try the operation again.
Hello, today's "2021-12-13 17:27:28" and yesterday's "2021-12-12 20:51:59" failed to place an order.
After investigation, it was found that the callback was not successful.
I called the interface to check the end time of the table, which were "2021-12-12 20:53:03" and "2021-12-12 20:31:55" respectively.
@vito
Hello.
I'm sorry to hear that you can't fix the error.
Please give me the following information.
・Which functions are you using?
Example：（GET）注文取得／(webhook)注文
・How does it work normally?
Example：When you place an order, the information flies to your table.
・What problems have occurred this time?
Example：An error occurs (specific error message)